This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#55483 by jacque
Thu May 13, 2010 5:33 pm
You were doing things in the wrong order.

You're probably right, but then I wouldn't have met you guys. :)

@lbmofo: That thread, yes. :) I haven't checked out the modem yet per se, except to do the speed tests. Is there something else I should do?
#55495 by lbmofo
Thu May 13, 2010 7:32 pm
Goto that modem IP and check out some readings.
As murphy said,
The downstream signal power should be between -10 and +10 dBmV.
The SNR should be 35 or more.
The upstream power level should be less than 55 dBmV.
#55502 by jacque
Thu May 13, 2010 9:16 pm
Okay, I see. Looks like the modem falls into the right ranges. I found this:

Code: Select allForward Path:                                                    Return Path: 
SNR: 36.8 dB
Received Signal Strength: -2.6 dBmV              Power Level: 42.2 dBmV

I watched it for a while, they didn't vary much at all. The modem is a Thomson.

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