This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#53841 by jpecora93
Sun Apr 25, 2010 5:42 am
Is the update sent to the Telo or is it just on the Ooma servers? If it is in the device how do we know it is installed?
#53869 by JTalbert
Sun Apr 25, 2010 12:09 pm
PureVoices is both, its mainly a Server end upgrade, but the update is in the Telo firmware as well.

I think Ooma is still working on a roll out to everyone from last I saw, I am not sure if its out to everyone yet or not, I know they were working on it, but then held off a bit to fix some bugs.

There is no way to know on your end if its enabled or not. This would be a nice addition to the site, click on status and have it tell you if PureVoice is working or not. I knot this probably would be difficult of not impossible, but may be helpful to some people.

Otherwise go to the Ooma Status and updates forum and check the latest firmware, then go to and click on status, and at the top it will give you a REV number and make sure you have the latest firmware.

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