OOMA killing Playstation Network Connection(PS3)

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iFlash
Posts: 4
Joined: Thu Feb 18, 2010 8:06 pm

OOMA killing Playstation Network Connection(PS3)

Post by iFlash » Thu Feb 18, 2010 8:20 pm

Earlier last week I was online playing a game when I lost my internet connection on all my devices. I did a few resets of my modem and router, and I was able to get back on. Following that event, my PS3 would no longer stay signed onto the PlaystationNetwork. I placed a call to Sony and at that point the system would not even pick up an IP. I hung up the phone with out a solution but after hanging up it picked up an IP but still would not remain connected for long. The next day I called again hoping to get a solution but again the PS3 stopped picking up an ip. Thinking the phone may be the culprit, I disconnected the ooma hub. Voila! I can stay connected without any issues.

Modem--->Router--->ooma. - It's worked just fine for a year.
Any help would be greatly appreciated. Thanks

SDGeek
Posts: 13
Joined: Sun Jan 03, 2010 3:24 pm

Re: OOMA killing Playstation Network Connection(PS3)

Post by SDGeek » Thu Feb 18, 2010 8:58 pm

Check to see if both devices (PS3 and Ooma) have pulled the same IP from your router DHCP. Try putting in a reservation for the PS3.

iFlash
Posts: 4
Joined: Thu Feb 18, 2010 8:06 pm

Re: OOMA killing Playstation Network Connection(PS3)

Post by iFlash » Fri Feb 19, 2010 4:06 am

I've tried reservations, I've even put the PS3 on the DMZ...They are definitely getting different IPs.

murphy
Posts: 7166
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: OOMA killing Playstation Network Connection(PS3)

Post by murphy » Fri Feb 19, 2010 4:16 am

Connect your PS3 directly to the router.
Configure the Ooma to use the built-in MAC address. Once that is done power cycle everything. Leave the Home port of the Ooma empty.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

iFlash
Posts: 4
Joined: Thu Feb 18, 2010 8:06 pm

Re: OOMA killing Playstation Network Connection(PS3)

Post by iFlash » Fri Feb 19, 2010 2:10 pm

murphy wrote:Connect your PS3 directly to the router.
Configure the Ooma to use the built-in MAC address. Once that is done power cycle everything. Leave the Home port of the Ooma empty.

Thanks Murphy..Did pretty much what you suggested and found the issue. I just plugged a machine to the home port and connected. I've never connected to the ooma setup page before, I didn't even know it existed(Please don't take away my nerd badge). For whatever reason the the ooma hub Modem port MAC was set to automatic with the PS3's MAC address. I have no idea how that could have happened. I've switched it to the built in and everything seems to be back to normal. Thanks for the help everyone.

iFlash
Posts: 4
Joined: Thu Feb 18, 2010 8:06 pm

Re: OOMA killing Playstation Network Connection(PS3)

Post by iFlash » Fri Feb 19, 2010 2:12 pm

iFlash wrote:I've tried reservations, I've even put the PS3 on the DMZ...They are definitely getting different IPs.

My router has * as a device name(Some cases) and I was assuming they were different IP but it looks like they were in fact not the devices I thought.

amoney
Posts: 586
Joined: Tue Dec 22, 2009 9:43 pm

Re: OOMA killing Playstation Network Connection(PS3)

Post by amoney » Fri Feb 19, 2010 2:42 pm

That automatic setting has been the torpedo for many user issues.

Rest assured you can keep your "geek card".

:D
Comcast > Telo > WRT54G

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