phone static on sending end

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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kopearson
Posts: 1
Joined: Tue Feb 16, 2010 7:37 am

phone static on sending end

Post by kopearson » Tue Feb 16, 2010 7:57 am

I get pulsing-buz/hum sound when receiver is picked up (after ooma 'ring'); after I place a call, I get static but ONLY on my end - other person hears no static or buz/hum.
I have a Mac, using Airport (not ethernet,although I am connected to internet), Safari and 2Wire - wireless - modem/router.
Please help :!:

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: phone static on sending end

Post by Groundhound » Tue Feb 16, 2010 8:01 am

kopearson wrote:I get pulsing-buz/hum sound when receiver is picked up (after ooma 'ring'); after I place a call, I get static but ONLY on my end - other person hears no static or buz/hum.
I have a Mac, using Airport (not ethernet,although I am connected to internet), Safari and 2Wire - wireless - modem/router.
Please help :!:
What type of Ooma device, Hub or Telo?
How are your phones connected to the Ooma device?
What kind of phones are you using?

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