Scratchy and Voice Delay Issues

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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Soundjudgment
Posts: 265
Joined: Thu Dec 11, 2008 8:46 pm

Re: Scratchy and Voice Delay Issues

Post by Soundjudgment » Tue Jan 19, 2010 6:40 pm

Yeah, that's all well and good. Except the idea is to conduct those tests when the connection and performance of the Ooma (delays, echo... etc.) is poor and 'scratchy.' ;)
ooma customer since December 2008
ooma hardware: core (hub/scout) and Telo
Premier, Lifetime Member
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Cozyone
Posts: 41
Joined: Mon Jan 04, 2010 1:06 pm

Re: Scratchy and Voice Delay Issues

Post by Cozyone » Sun Feb 21, 2010 5:23 pm

My call quality issues appear to be resolved. Verizon finally came out to the house and determined that my modem was failing. I've had it replaced and now my speeds are good and I"m happy with the result on call quality. It is unfortunate that it took so long to get Verizon to resolve my issues, but the help I received here regarding the unacceptable speed test outcomes was key to getting them to move on my problem.

Thanks again to those who responded.

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