According to my test results, everything looks okay. The actual results are posted below this message. I've seen some postings that mention a QoS setting. I'm not familiar with this, nor how to go about setting it. Do you think it might help? If so, please let me know how to set this on my Ooma Hub. Thank you.
VoIP test statistics
Jitter: you --> server: 0.9 ms
Jitter: server --> you: 3.8 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Estimated MOS score: 4.0
Speed test statistics
Download speed: 1018440 bps
Upload speed: 381936 bps
Download quality of service: 99 %
Upload quality of service: 97 %
Download test type: socket
Upload test type: socket
Maximum TCP delay: 14 ms
Average download pause: 11 ms
Minimum round trip time to server: 105 ms
Average round trip time to server: 106 ms
Estimated download bandwidth: 1040000bps
Route concurrency: 1.0211697
Download TCP forced idle: 0 %
Maximum route speed: 4993136bps
Do you have DSL or cable internet?
Do you have your Hub connected directly to your modem or connected through a router?
You can change the QOS settings at this page: http://setup.ooma.com but you have to have a PC connected to the home port. See here: https://www.ooma.com/support/knowledgeb ... ty-service
Also, to answer your questions, I have Verizon DSL (1 meg download, 384K upload) and I have my Ooma hub connected directly to my DSL modem, with a router placed AFTER the Ooma hub. I have tried rebooting the Ooma a few times. I'm puzzled as to how the setting mentioned above got set to 40. Thanks, again, for your help.
Here is more info: viewtopic.php?f=4&t=883&p=10621&hilit=R ... lls#p10621
You could read that entire thread, if you don't mind reading over 20 pages.
The default Upstream QOS setting of 384 looks like it should be correct for you since you have 384 K upload service.
If you still have problems you could do a factory reset by unplugging your Hub, wait 30 seconds and then plug it in again while holding down the Ooma (blue) tab.