Packet loss goes up after a long phone call

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freshseeker
Posts: 4
Joined: Tue Oct 27, 2009 12:03 pm

Packet loss goes up after a long phone call

Post by freshseeker » Tue Dec 22, 2009 2:48 pm

I had problem with my connection and was told to contact my DSL company. I've had my internet provider come out here and fix my jitter and packet loss. They got it to be really low and everything was good. Lately i have found that if i am on the phone for more than a 1/2 an hour the phone quality gets worse and worse. After i hang up the packet loss is way up for a day or two but then gets back to normal. The worst is 85%. The best is 0.0%. This is weird. Any help please?

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StevenJohn
Posts: 654
Joined: Tue May 12, 2009 11:40 pm
Location: East Tennessee

Re: Packet loss goes up after a long phone call

Post by StevenJohn » Tue Dec 22, 2009 4:25 pm

This could be the sign of a modem going bad. You may need to get them back out to check it again. I have cable and I was having some packet loss and this really messed up my Ooma calls. The cable company came out and found my modem was going bad. A new modem made an immediate fix and Ooma has been great since then.

sj

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