constantly beeping sound

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emram
Posts: 3
Joined: Tue Nov 24, 2009 5:59 pm

constantly beeping sound

Post by emram » Tue Nov 24, 2009 6:03 pm

Hi,

Sometimes when I am on a phone call, there is a constant high pitch beep beep sound that interrupts my conversation. Is that a problem with OOMA? It is very annoying.

hpepper
Posts: 752
Joined: Mon Apr 27, 2009 10:29 am
Location: Columbus, Ohio

Re: constantly beeping sound

Post by hpepper » Tue Nov 24, 2009 6:17 pm

No, not a regular problem. What Ooma system do you have, Telo or older classic hub? If Telo, are you on an Ooma handset? Are you on a wired phone? Do you have a landline integrated with it and if so, are you getting that on the landline or the Ooma line? Do you have DSL, cable or other? Are you getting this with all phonesets on the Ooma system?

More details would help some very helpful users help you with your problem.

Welcome to Ooma and the Forums!

emram
Posts: 3
Joined: Tue Nov 24, 2009 5:59 pm

Re: constantly beeping sound

Post by emram » Tue Nov 24, 2009 7:00 pm

Thanks for the reply. I have the original version OOMA hub. I don't have a landline. I have comcast cable. I don't have issues with call quality. It is excellent. I just hear the beeping sound every one or 2 seconds. (high pitch).

emram
Posts: 3
Joined: Tue Nov 24, 2009 5:59 pm

Re: constantly beeping sound

Post by emram » Tue Nov 24, 2009 7:03 pm

I have a wireless 5 ghz systme vtech. I was using the wireless phone when I hear it. I am in the middle of a conversation and I would hear beep beep every second or 2.

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: constantly beeping sound

Post by southsound » Tue Nov 24, 2009 8:08 pm

emram wrote:I have a wireless 5 ghz systme vtech. I was using the wireless phone when I hear it. I am in the middle of a conversation and I would hear beep beep every second or 2.
Some 5.8 ghz systems use a 2.4 ghz signalling channel that causes a problem with WiFi - and likewise WiFi causes a problem with the phone. Could you try a wired phone and see if it is still happening?
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
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Friends don't remember what Landline Integration was or why we did it.

eshiku
Posts: 1
Joined: Thu Dec 31, 2009 4:50 pm

Re: constantly beeping sound

Post by eshiku » Thu Dec 31, 2009 4:52 pm

am also having this problem. I have the Ooma Telo, the Ooma Hub i had didn't have this problem tho.

on the Telo, the beeping noise comes on at randoms, so im not sure what could be the cause :(

revenbos
Posts: 2
Joined: Fri Jan 08, 2010 8:39 am

Re: constantly beeping sound

Post by revenbos » Fri Jan 08, 2010 8:46 am

I had this problem too with telo.I moved my cradle for my Uniden hand set away from the Telo device and sound goes away.

Must be at least 18 inches away from telo device.I have mine 24 inches away now.Good luck!

worth vincent
Posts: 5
Joined: Tue Aug 05, 2014 12:21 pm

Re: constantly beeping sound

Post by worth vincent » Tue Aug 05, 2014 12:25 pm

Same problem with Ooma Telo, 8/2014. Problem solved by moving Telo box 6-10 feet away from modem and UPS, plus replacing the Ooma supplied Ethernet cable with a Cat 5 Ethernet patch cable, which is longer, shielded, has twisted pair wiring, and is far more noise resistant. Ethernet patch cables are widely available and about $5.

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