Huge Static Issue on Some Call Forwards

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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treeves
Posts: 4
Joined: Tue Jul 28, 2009 2:18 am

Huge Static Issue on Some Call Forwards

Post by treeves » Fri Oct 02, 2009 5:19 am

I have my Ooma service set up for multiring (becuase the call forwarding feature doesn't work). The multiring is set up to forward to my cell phone.

Sometimes, when I pick up an Ooma redirected call on my cell phone, I get a horrendous blast of static in my ear piece, and I can't hear what they are saying. The person on the other end hears me fine.

This started happening this week- three times actually, which is 30% of my forwarded calls. We've made no changes to the router, hub or anything like that to cause this to happen.

Any ideas?

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