some static

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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fpsfreak209
Posts: 5
Joined: Thu Sep 10, 2009 9:40 pm

some static

Post by fpsfreak209 » Thu Sep 10, 2009 9:48 pm

i just setup ooma and tested it for about an hour and so far so good,when people dial it(ooma) works perfect,when i dial somebody they say they hear some static.the only thing i did was just connect the ooma device(modem slot) to one of the free slots on the router and nothing else.before all that i activated it of course heh:)

but2002
Posts: 149
Joined: Sat Jun 06, 2009 10:02 pm

Re: some static

Post by but2002 » Fri Sep 11, 2009 3:20 am

If you are using the ooma Scout to make this call, that would explain some of the static.

The scout has been known to attach static to most outgoing audio, if not all, and can be annoying.

fpsfreak209
Posts: 5
Joined: Thu Sep 10, 2009 9:40 pm

Re: some static

Post by fpsfreak209 » Fri Sep 11, 2009 7:39 pm

i'm just using the base,the scout is in the box not being used

niknak
Posts: 885
Joined: Tue Jan 27, 2009 7:53 pm
Location: Staten Island, NY

Re: some static

Post by niknak » Fri Sep 11, 2009 9:40 pm

true static on a line is sometimes caused by bad wiring or bad connections at wall jacks, plugs etc.

fpsfreak209
Posts: 5
Joined: Thu Sep 10, 2009 9:40 pm

Re: some static

Post by fpsfreak209 » Fri Sep 11, 2009 9:41 pm

hmm... i am using wired GE phone,will try some wireless phone,whats the best phone to use for this?

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southsound
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Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: some static

Post by southsound » Fri Sep 11, 2009 10:21 pm

fpsfreak209 wrote:hmm... i am using wired GE phone,will try some wireless phone,whats the best phone to use for this?
I like the Uniden DECT 6.0 phones. I just bought my second set of 5 handsets from Staples and with a coupon paid $75 for the lot. The model is 1580-5. Many folks like the Unidens or Panasonics best. Other systems may work, but fewer problems with these two brands. The DECT 6.0 technology uses 1.9ghz so it is immune to interference with wireless Internet connections.

If you are having problems with static on a wired phone and the phone is plugged directly into the phone port on the hub, then I would check the phone at a neighbor's or with a landline to see if the phone is OK. Have you connected the hub to your home's phone wiring in any way?
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fpsfreak209
Posts: 5
Joined: Thu Sep 10, 2009 9:40 pm

Re: some static

Post by fpsfreak209 » Fri Sep 11, 2009 10:36 pm

nope,only thing connected to it is router+phone,thanks for the tip i willcheck into it

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scottlindner
Posts: 1003
Joined: Sun May 17, 2009 4:47 am
Location: Colorado Springs, CO

Re: some static

Post by scottlindner » Sat Sep 12, 2009 6:04 am

southsound wrote:
fpsfreak209 wrote:hmm... i am using wired GE phone,will try some wireless phone,whats the best phone to use for this?
I like the Uniden DECT 6.0 phones. I just bought my second set of 5 handsets from Staples and with a coupon paid $75 for the lot. The model is 1580-5. Many folks like the Unidens or Panasonics best. Other systems may work, but fewer problems with these two brands. The DECT 6.0 technology uses 1.9ghz so it is immune to interference with wireless Internet connections.

If you are having problems with static on a wired phone and the phone is plugged directly into the phone port on the hub, then I would check the phone at a neighbor's or with a landline to see if the phone is OK. Have you connected the hub to your home's phone wiring in any way?
We have a Uniden system as well, not DECT 6.0, and feel they are the most well thought out phones there are. There are some improvements we'd like to see, but they are darn close to perfection.

We have the Uniden TRU9485-3.

Scott

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