This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#16814 by inlandjetstream
Sat Aug 22, 2009 6:53 am
I have had no success with Ooma's telephone support staff when it comes to tech issues. I quite a bit of time during the past 2 days on the phone with them. One issue is that I can receive faxes but get an error when sending. I'm sending at the lowest resolution and have no options on my fax for error correcting. This morning in the knowledge database, I stumbled accross instructions on reserving more band width for the ooma. No problem since I have a 10Mbs/1Mbs cable internet connection. I reserved the max allowable 215 Kbs. Will this help or harm anything else?
#16820 by niknak
Sat Aug 22, 2009 7:19 am
Many people here use fax machines successfully
besides low baud rate, you need to prefix the dialed number with *99
#16825 by dtalwar
Sat Aug 22, 2009 7:45 am
And, in addition, connecting the fax machine directly to the Hub seems to work best.

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