I'm new to Ooma (48 hours now). My wife placed a long distance call (IL to CA) and she said the line had some echo and a tin sound. My setup is as follows.
ISP is Comcast and I usually see 16Mbs down and ~ 9.8Mbs up.
My router is a Motorola Surfboard SB5120 which ties into my Apple Time Capsule.
I have the Ooma Hub located on a gig port on the TimeCapsule.
Ooma is pluged in from the Modem port to the Time Capsule gig port.
I have disabled QoS within the setup.ooma.com page.
Here is my output from http://www.whichvoip.com/voip/speed_test/ppspeed.html:
VoIP test statistics
Jitter: you --> server: 0.5 ms
Jitter: server --> you: 1.0 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Estimated MOS score: 4.1
Speed test statistics
Download speed: 4981944 bps
Upload speed: 6510040 bps
Download quality of service: 99 %
Upload quality of service: 83 %
Download test type: socket
Upload test type: socket
Maximum TCP delay: 24 ms
Average download pause: 2 ms
Minimum round trip time to server: 77 ms
Average round trip time to server: 78 ms
Estimated download bandwidth: 14400000bps
Route concurrency: 2.8904378
Download TCP forced idle: 53 %
Maximum route speed: 6808824bps
Here is my speedtest.net output:
The Time Capsule doesn't offer QoS and I'm not very keen on having the Ooma do the traffic shaping since it seems I have plenty of bandwidth.
Any hints or ideas?
If that doesn't help, I would try putting the hub in front of the router and set the QoS to the appropriate values for your bandwidth. Many of us have found Ooma to do an excellent job with QoS and only runs when a call is in progress.
Thanks for the feedback.
I think that niknak and bw1 nailed it. But I do have a hint. Wives can be somewhat unpredictable if you infer that they are causing a problem or possibly a little hard of hearing? So be very careful in how you word your findings to her. Something like, "You know, it's funny how much better the ooma system is than our old landline. I had to turn my handset volume way down because the sound was too loud. I'll bet you've been noticing the same thing. I'll adjust yours if you would like. By the way, have I told you how nice you look today? Can we take a break and just hug for a little while?"tkramer wrote: Any hints or ideas?
One of our members does similar things and his wife bakes him brownies with walnuts!
And lest we all forget, welcome to ooma! Lots of nice people here. Great advice and a support group for those going through phone bill withdrawal.
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.
** OFF TOPIC **StigMX5 wrote:In my 20 years experience, wives are never wrong. Just admit that the echo is all your fault.
Great userid. I used to race a Flyin Miata turbo. I miss how it handled on the track.