Whoa... Download Quality 6%??!? SIX percent??? Uh, help?

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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scottlindner
Posts: 1003
Joined: Sun May 17, 2009 4:47 am
Location: Colorado Springs, CO

Re: Whoa... Download Quality 6%??!? SIX percent??? Uh, help?

Post by scottlindner » Wed Jun 24, 2009 1:44 pm

Woah.. you never said anything about an alarm until now. Try disconnecting it. I can't remember why, but I have read some alarm systems cause problems.

Scott

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Whoa... Download Quality 6%??!? SIX percent??? Uh, help?

Post by WayneDsr » Wed Jun 24, 2009 3:04 pm

With a problem like this I advocate putting one PC directly connected to your modem and nothing else. Disconnect the Ooma Hub from your telephone wires in your home. Then rerun the test. If you still have those poor results then you need to call your ISP to figure it out. If you get great results. Next add in your router and rerun again. See where I am going with this?

Cheers,
Scott
Have you tried what Scott suggested in order to isolate what may be causing the issue? If you did, I missed the outcome somehow.

If you didn't it would be a good idea to try what Scott suggested.

Wayne

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