A Few things to try:sberube wrote:Fast Busy to both Canada and US numbers Anyone else?
Try calling with the complete number. Example: 1-xxx-xxx-xxxx
If that doesn't help, here's a work-around that sometimes works:
Try calling with the following prefixes: *98 or *96 (or sometimes *67 will help) if you are using an Ooma Telo.
Next go to My Ooma Privacy Preferences at https://my.ooma.com/privacy and uncheck the two blocks, for testing.
At My Ooma System Preferences at https://my.ooma.com/system , make sure that Ten Digit dialing is enabled.
If the problem continues contact Ooma Customer service:
Phone: 1-888-711-OOMA (6662)
Hours: Weekdays 7am-7pm PT, Weekends 8am-5pm PT