Caller hears echo of their voice

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Caller hears echo of their voice

Post by thunderbird » Wed Dec 26, 2012 1:52 pm

Bojamijams wrote:I appreciate the attempt Thunderbird, but we don't have any corded phones.

I'm still wondering when the new firmware, which was in beta and some users already received and it fixed their issues, will be released to all customers.
In the past if an advanced Ooma Telo firmware version corrected a problem, a call to Ooma Customer Service asking for third level support could get you an Ooma Telo firmware update:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

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