This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#99455 by Hotsauce
Sat Aug 25, 2012 7:55 pm
New to Ooma.

Have ATT Uverse Modem to Ooma and the call quality isn't very good.

Ran test on site:
Download Speed 4240 kps
Upload Speed 897 kps
Latency 93 milliseconds
Jitter 0 milliseconds
Packet Loss 0%

Site says, Congratulations! Ooma will work great with your internet connection.

Have brand new VTech 6.0 Phone, but the calls sound garbled and not very clear. Even the dial tone has like a buzzing/static like sound to it.

Any ideas?
#99457 by thunderbird
Sun Aug 26, 2012 3:19 am
Hotsauce:
Normally the phone sound out of an Ooma Telo is almost perfect.

Connect another phone to the Ooma Telo phone port and test. Don't connect anything else to the Ooma Telo phone port for this test.
#99459 by Hotsauce
Sun Aug 26, 2012 8:36 am
Your right. It was the new VTech 6.0 Phone. I used my old ATT Cordless and while there was still a slight delay, the sound quality was much better.

Thanks.

Who is online

Users browsing this forum: No registered users and 6 guests