No one can hear me

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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cullop1
Posts: 5
Joined: Wed Sep 23, 2009 7:47 am

No one can hear me

Post by cullop1 » Tue Mar 13, 2012 1:30 pm

We dial out and everything seems fine. When they answer they can't hear us.

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: No one can hear me

Post by thunderbird » Tue Mar 13, 2012 4:02 pm

cullop1 wrote:We dial out and everything seems fine. When they answer they can't hear us.
The first thing to do is try a completely different phone, if you have one, use a corded phone.

Next if that doesn't work, remove power from your Ooma device for one hour. Then repower the Ooma device and test.

Late add: This afternoon my second Ooma Telo would ring but when answered wouldn't allow any voice conversations. I powered the second Ooma Telo off for more then an hour, and the repowered the Second Ooma Telo. When making test calls, I found that everything had returned to normal.

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