Static when dialing my number

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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tinman13
Posts: 1
Joined: Tue Dec 13, 2011 9:08 pm

Static when dialing my number

Post by tinman13 » Tue Dec 13, 2011 9:10 pm

I get tremendous static and can't understand my greeting when calling my number

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Static when dialing my number

Post by thunderbird » Tue Dec 13, 2011 11:11 pm

tinman13 wrote:I get tremendous static and can't understand my greeting when calling my number
Disconnect all phones from the Ooma Telo Phone port. Connect a completely different phone to the Ooma Telo Phone port and test. If you have (had) a Cordless phone connected, for testing, remove power from the Cordless phone base. Again, for testing, remove power from all of the Cordless phone base(s) in your home, for this test.

If that didn' help, move the Ooma Telo at least four feet away from other electronic equipment and test.

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