This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#89053 by starfoxACEFOX
Tue Nov 01, 2011 4:09 am
Simple as stated, my voice barely come up on my cell phone or other landlines. Network setup is perfected and using direct phone line to cordless phone.

If anyone one want to know my speed of my inter-webs
Image

99% very nice

Foxler
#89054 by thunderbird
Tue Nov 01, 2011 4:12 am
starfoxACEFOX wrote:Simple as stated, my voice barely come up on my cell phone or other landlines. Network setup is perfected and using direct phone line to cordless phone.

If anyone one want to know my speed of my inter-webs
Image

99% very nice

Foxler

First test trying another phone connected to your Ooma Telo phone port. For cordless phone use, DECT 6 phone systems work best.
#89056 by starfoxACEFOX
Tue Nov 01, 2011 4:19 am
thunderbird wrote:
starfoxACEFOX wrote:Simple as stated, my voice barely come up on my cell phone or other landlines. Network setup is perfected and using direct phone line to cordless phone.

If anyone one want to know my speed of my inter-webs
Image

99% very nice

Foxler

First test trying another phone connected to your Ooma Telo phone port. For cordless phone use, DECT 6 phone systems work best.


Seeing phones are outdated and I have more headset for skype, this is my only one. Panasonic KX-TGA560 5.8Ghz. There must be way to edit Ooma for volume.

Foxler
#89058 by thunderbird
Tue Nov 01, 2011 4:27 am
starfoxACEFOX:
Volume adjustments are done in the phone. For testing, borrow another phone from a friend or relative. Than you will know if the problem is with the phone or the Ooma Telo.
#89059 by starfoxACEFOX
Tue Nov 01, 2011 4:39 am
thunderbird wrote:starfoxACEFOX:
Volume adjustments are done in the phone. For testing, borrow another phone from a friend or relative. Than you will know if the problem is with the phone or the Ooma Telo.


Time to pull out my audio gear, check gain frequency range from the Ooma phone jack vs POTS/Comcast. Volume adjustments is not supported on all phones, like this one. So I don't see why they don't add the software for this.

foxler
#89061 by thunderbird
Tue Nov 01, 2011 4:43 am
starfoxACEFOX wrote:
thunderbird wrote:starfoxACEFOX:
Volume adjustments are done in the phone. For testing, borrow another phone from a friend or relative. Than you will know if the problem is with the phone or the Ooma Telo.


Time to pull out my audio gear, check gain frequency range from the Ooma phone jack vs POTS/Comcast. Volume adjustments is not supported on all phones, like this one. So I don't see why they don't add the software for this.

foxler

As a shot in the dark, you could do a factory reset of the Ooma Telo and see if it helps.
Ooma Telo Factory Reset:
Dial *#*#099 on the phone attached to Telo to issue a factory reset.
A recording will come on the line and ask if you really want to do a factory reset. Press 1 for yes, and press 2 or hang up for no. After pressing 1, you will hear a busy signal. After hanging up, the number 1 light stays lit yellow on the face of the Ooma Telo. After a short period of time, only the number 1 & 2 lights remain lit blue. Then after more time, the Ooma Telo goes into the boot sequence, and comes back on line. If you are using an Ooma Wi-Fi dongle, you have to access Ooma Setup and rescan for the Wi-Fi network before a Wi-Fi connection can be made. The same is true for DSL, if you have to enter Connection type PPoE and a Name and Password for the Internet provider connection. You will have to reset MAC address to Use Built In, reset your Quality of Service Upstream/Downstream Internet Speed settings, and Bluetooth settings if you are using Ooma’s USB Bluetooth dongle.

Sometimes the *#*#099 command has to be issued three or four times, before the factory reset sequence starts and is completed.
#89062 by starfoxACEFOX
Tue Nov 01, 2011 4:54 am
thunderbird wrote:
starfoxACEFOX wrote:
thunderbird wrote:starfoxACEFOX:
Volume adjustments are done in the phone. For testing, borrow another phone from a friend or relative. Than you will know if the problem is with the phone or the Ooma Telo.


Time to pull out my audio gear, check gain frequency range from the Ooma phone jack vs POTS/Comcast. Volume adjustments is not supported on all phones, like this one. So I don't see why they don't add the software for this.

foxler

As a shot in the dark, you could do a factory reset of the Ooma Telo and see if it helps.
Ooma Telo Factory Reset:
Dial *#*#099 on the phone attached to Telo to issue a factory reset.
A recording will come on the line and ask if you really want to do a factory reset. Press 1 for yes, and press 2 or hang up for no. After pressing 1, you will hear a busy signal. After hanging up, the number 1 light stays lit yellow on the face of the Ooma Telo. After a short period of time, only the number 1 & 2 lights remain lit blue. Then after more time, the Ooma Telo goes into the boot sequence, and comes back on line. If you are using an Ooma Wi-Fi dongle, you have to access Ooma Setup and rescan for the Wi-Fi network before a Wi-Fi connection can be made. The same is true for DSL, if you have to enter Connection type PPoE and a Name and Password for the Internet provider connection. You will have to reset MAC address to Use Built In, reset your Quality of Service Upstream/Downstream Internet Speed settings, and Bluetooth settings if you are using Ooma’s USB Bluetooth dongle.

Sometimes the *#*#099 command has to be issued three or four times, before the factory reset sequence starts and is completed.



Thanks for your feedback, might give it a try. I have this setup on my Cisco SR2024 Gigabit switch with static IP. turn off QoS for both down and up. Side note this is new install, first time using Ooma.

Foxler

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