People calling me hear an echo

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
Post Reply
johnnyram
Posts: 2
Joined: Thu Oct 27, 2011 8:49 am

People calling me hear an echo

Post by johnnyram » Thu Oct 27, 2011 8:50 am

Why is it when people call me they hear an echo of their voice voice. I hear fine on my end.

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: People calling me hear an echo

Post by thunderbird » Thu Oct 27, 2011 10:03 am

johnnyram wrote:Why is it when people call me they hear an echo of their voice voice. I hear fine on my end.
Most phones have a feedback where the phone mike feeds a slight audio signal back to the phone ear piece, some times called sidetone. In most cases when the volume of the phone is set too high, the phone will over drive, and the person on the other end will hear echo.

Sometimes a reboot of the Modem and the Ooma device will also help.

Post Reply