Ooma Telo Firmware Version 50206, now 50832

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Ooma Telo Firmware Version 50206, now 50832

Post by thunderbird » Tue Oct 25, 2011 8:48 am

viewtopic.php?f=4&t=11626&start=130

Has anyone else received Ooma Telo Firmware Version 50603 or later?
Last edited by thunderbird on Tue Nov 01, 2011 7:46 am, edited 1 time in total.

richalger
Posts: 67
Joined: Fri Mar 05, 2010 11:17 am
Location: Phoenix, AZ

Re: Ooma Telo Firmware Version 50206, now 50603

Post by richalger » Wed Oct 26, 2011 4:30 pm

I have 50603. I have been complaining to customer support about the robotic voice. Hopefully it fixes it.

kdawgud
Posts: 19
Joined: Fri Apr 08, 2011 6:06 am

Re: Ooma Telo Firmware Version 50206, now 50603

Post by kdawgud » Wed Oct 26, 2011 5:16 pm

I have it too. Any way to tell what date/time it was deployed?

jonjonbear
Posts: 19
Joined: Wed Oct 13, 2010 10:26 am

Re: Ooma Telo Firmware Version 50206, now 50603

Post by jonjonbear » Wed Oct 26, 2011 7:13 pm

I just got 50603 today..Also had a open ticket for Mr. Roboto. Hope it helps.

wpc53
Posts: 13
Joined: Fri Oct 14, 2011 10:16 am

Re: Ooma Telo Firmware Version 50206, now 50603

Post by wpc53 » Thu Oct 27, 2011 12:42 am

Don't get you hopes up.

Customer support told me I received it in response to a problem I reported about the Call Log not updating. My call quality is now the WORST I have experienced since I switched to Ooma in May. Mr. Roboto would not leave today whereas in the past it was transient. I am starting to think I made a mistake swtiching to Ooma.

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Ooma Telo Firmware Version 50206, now 50603

Post by thunderbird » Thu Oct 27, 2011 4:38 am

wpc53 wrote:Don't get you hopes up.

Customer support told me I received it in response to a problem I reported about the Call Log not updating. My call quality is now the WORST I have experienced since I switched to Ooma in May. Mr. Roboto would not leave today whereas in the past it was transient. I am starting to think I made a mistake swtiching to Ooma.
I wonder if you shouldn't power off your Ooma for 20 minutes, then power back on, just in case your Ooma device isn't seeing the latest firmware update properly? Sometimes it seems like when a firmware update comes out to me, after the 20 minute power off, my system will work better.

lzhj9k
Posts: 46
Joined: Sun Aug 01, 2010 4:25 pm

Re: Ooma Telo Firmware Version 50206, now 50603

Post by lzhj9k » Tue Nov 01, 2011 7:41 am

I just received firmware version 50832.

I too have been having issues with call quality, ie Mr Roboto and Echo

Thanks to Customer Service, Customer Support (2nd Level) , I will try this version to see if it helps

Stay Tuned

Mike

jonjonbear
Posts: 19
Joined: Wed Oct 13, 2010 10:26 am

Re: Ooma Telo Firmware Version 50206, now 50832

Post by jonjonbear » Wed Nov 02, 2011 10:11 am

This firmware version (50603) has apparently fixed Mr. Roboto for me. We have not experienced it once since they pushed it out to me.

John

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