Ooma Telo Firmware Update 49339, Now 50603

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
GoldBeachBiker
Posts: 13
Joined: Sat Oct 01, 2011 4:28 pm

Re: Ooma Telo Firmware Update 49339

Post by GoldBeachBiker » Mon Oct 03, 2011 10:45 pm

thunderbird wrote:Has anyone noticed if they have received Ooma Telo Firmware Update 49339?
My unit in use since first week in Sept, 2011 came with Telo Version 49339

browwi
Posts: 14
Joined: Mon Oct 10, 2011 8:48 am

Re: Ooma Telo Firmware Update 49339, Now 49680

Post by browwi » Mon Oct 10, 2011 9:19 am

I am a fairly new Ooma user (1 month) and have had 49339 since the start. I have not been happy since the beginning.
Voice quality is quite poor (esp. from cell phone calls). Ooma seem to have significant internal delays (e.g. picking up a call takes 2-3 seconds longer with Telo than with plugged-in conventional phone; requesting a service (e.g. "menu") has a 1-2 second delay). I haven't given up yet!

FX4
Posts: 84
Joined: Wed Sep 14, 2011 5:14 am

Re: Ooma Telo Firmware Update 49339, Now 49680

Post by FX4 » Tue Oct 11, 2011 1:36 pm

Yeah, 49339 wasn't that good. They have a new version they seem to be testing on my telo and perhaps others. It seems to fix the mechanical sound but there is still voice clipping. I let them know via my support ticket. They are working on the issue.

lavulavu88
Posts: 6
Joined: Sat May 21, 2011 9:00 am

Re: Ooma Telo Firmware Update 49339, Now 49680

Post by lavulavu88 » Wed Oct 26, 2011 1:42 pm

Firmware 49339 definitely contributes to the disabling of the bluetooth adapter. Mine was working fine before the update. Followed suggestion from this thread and contacted CS. Followed their instruction to debug the adapter. Everything was fine. The final solution was to push a new version of firmware, 50603. My BTA is back to operational now. Thank OOMA CS for fixing it, but also thank for not breaking anything else.... keep my fingers crossed.

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