This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#89133 by thunderbird
Wed Nov 02, 2011 9:20 pm
leonhard wrote:It sounds like this thread discusses the problem that I have where the quality of calls drops after about a 30 minutes. Could you please list the steps I should take clearly spelled out?

Thanks a lot!

Contact Ooma customer Support and see if they will "push" advanced firmware version 50832 or later
for you as has been done for others, see topic viewtopic.php?f=4&t=12690 .

Be sure to tell Ooma Customer Service that you are having the Robotic Voice issue. Also you must talk to Customer Service, Customer Support (2nd Level) for this to happen.

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
#90111 by jhphone
Wed Nov 30, 2011 2:53 pm
7572405208 wrote:Where or How do I DownLoad Firmware 50832 for Robotic Fix? Am unable to find ANY kind of Firmware or DownLoads Period.


Your ID above seems to be a phone number. From what I've read it's not a good idea to publish your phone number on any publicly available Internet site.

Cheers.

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