Only I hear DTMF tones

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maria5131
Posts: 4
Joined: Sun Jul 24, 2011 6:18 pm

Only I hear DTMF tones

Post by maria5131 » Sun Jul 31, 2011 9:34 am

New to Ooma. I have initiated 2 calls and on both only I could hear the DTMF tones.
Anyone have any idea why this is happening and how to fix it?

Maria

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Leeway
Posts: 933
Joined: Tue Apr 28, 2009 6:50 pm
Location: North of Milwaukee WI

Re: Only I hear DTMF tones

Post by Leeway » Sun Jul 31, 2011 10:30 am

Hi Maria and welcome aboard !!

"You" are the only person that will hear your DTMF tones.

If you do a search in the forums, you'll see a lot of things you might try and reasons for the tones. One of the reasons includes voice tone itself. I can verify that one because one of my best friends has a distinctive voice and she sets them off constantly. I can talk to other friends and never hear them at all.

Use the search box and you will see much discussion on this. I'm sure some of these helpful folks will be here shortly to help if they can.

Enjoy your Ooma, Donna

maria5131
Posts: 4
Joined: Sun Jul 24, 2011 6:18 pm

Re: Only I hear DTMF tones

Post by maria5131 » Thu Sep 15, 2011 4:50 pm

Thank you Donna...I will take that into consideration. Never heard of voice flux causing DTMF tones, but one never knows.

Maria

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Only I hear DTMF tones

Post by thunderbird » Thu Sep 15, 2011 6:13 pm

maria5131 wrote:Thank you Donna...I will take that into consideration. Never heard of voice flux causing DTMF tones, but one never knows.

Maria
Usually just a certain person's voice will set off the DTMF (Key Pad tone noise) tones. Sometimes just by sightly lowering your phone audio volume and have the other person lower their phone audio volume slightly, it will help.

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