Callers hear echo

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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Joined: Wed Jun 22, 2011 5:51 pm

Callers hear echo

Post by henrypj » Wed Jun 22, 2011 6:07 pm

Hello, I am trying to find a resolution to an echo problem that we seem to be having with our Telo. Actually, it is external callers who hear an echo, the audio quality via the Telo is excellent. I have experienced the echo myself when my wife has called me from home, or I have called her. I have searched the forums and have found posts with people experiencing echo on the Telo itself, but not the reverse. Has anyone experienced this? Any suggestions?


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Re: Callers hear echo

Post by lbmofo » Wed Jun 22, 2011 6:21 pm

Look at this for starters: viewtopic.php?t=11832#p83087
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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Joined: Fri Jul 01, 2011 1:50 pm

Re: Callers hear echo

Post by rhcycle » Fri Jul 01, 2011 1:52 pm

Make sure that you are not in Fax mode--I forgot to turn mine off and all people that I called had an echo.

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