Line 1 and 2 Flashing Orange

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EFlores
Posts: 81
Joined: Fri Oct 02, 2009 7:46 pm

Line 1 and 2 Flashing Orange

Post by EFlores » Thu May 05, 2011 2:26 pm

Does anyone know what it means when line 1 and 2 on the Telo is flashing orange? I noticed it a few times now and I have to re-start my Telo for it to work again. Any information would be appreciated.

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Line 1 and 2 Flashing Orange

Post by thunderbird » Thu May 05, 2011 3:54 pm

EFlores wrote:Does anyone know what it means when line 1 and 2 on the Telo is flashing orange? I noticed it a few times now and I have to re-start my Telo for it to work again. Any information would be appreciated.
Since Ooma Telo Firmware Update Version: 45073 I've seen another person having problems with flashing and than solid 1 & 2 yellow.

Try changing your MAC address from Automatic to Use Built In. With setup modem-Ooma-Router, access your Ooma Setup pages by typing http://172.27.35.1 in your computer's browser window. Click on Internet settings. Go down to INTERNET port MAC Address: and click on Use Built In. Go down and click on Update Device. Reboot your Ooma Device.
If your Ooma device is connected behind the router, than connect a network cable from the Ooma device's Home port to the Wired LAN port of a computer. Temporarily disable Wi-Fi, and reboot the computer.
Than type in http://172.27.35.1 and follow directions above.

If that doesn't work contact Ooma Customer Support:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

Let us know how you come out.

EFlores
Posts: 81
Joined: Fri Oct 02, 2009 7:46 pm

Re: Line 1 and 2 Flashing Orange

Post by EFlores » Sun May 08, 2011 4:54 pm

So far so good, thanks for the info.

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