This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#80787 by EFlores
Thu May 05, 2011 2:26 pm
Does anyone know what it means when line 1 and 2 on the Telo is flashing orange? I noticed it a few times now and I have to re-start my Telo for it to work again. Any information would be appreciated.
#80794 by thunderbird
Thu May 05, 2011 3:54 pm
EFlores wrote:Does anyone know what it means when line 1 and 2 on the Telo is flashing orange? I noticed it a few times now and I have to re-start my Telo for it to work again. Any information would be appreciated.

Since Ooma Telo Firmware Update Version: 45073 I've seen another person having problems with flashing and than solid 1 & 2 yellow.

Try changing your MAC address from Automatic to Use Built In. With setup modem-Ooma-Router, access your Ooma Setup pages by typing http://172.27.35.1 in your computer's browser window. Click on Internet settings. Go down to INTERNET port MAC Address: and click on Use Built In. Go down and click on Update Device. Reboot your Ooma Device.
If your Ooma device is connected behind the router, than connect a network cable from the Ooma device's Home port to the Wired LAN port of a computer. Temporarily disable Wi-Fi, and reboot the computer.
Than type in http://172.27.35.1 and follow directions above.

If that doesn't work contact Ooma Customer Support:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

Let us know how you come out.

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