Echo and Delay

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
vicw
Posts: 90
Joined: Thu Apr 07, 2011 11:37 am

Re: Echo and Delay

Post by vicw » Thu Apr 14, 2011 10:03 am

tomcat wrote:In my.ooma.com under "Phone Numbers" click on your phone number on the right to change the setting. It is not dependent on your telo firmware so you should be able to access it.
Thanks, that worked. I guess the guy/s who designed the my.ooma site are on a different wavelength than I am, or I am indeed just losing my mind.

lynneblack
Posts: 6
Joined: Sun Apr 03, 2011 2:06 pm

Re: Echo and Delay

Post by lynneblack » Fri Apr 22, 2011 10:05 pm

my number was just ported to Ooma from Vonage and I am delighted with it. With Vonage I was plagued with echoing and the inability for two people to talk simultaneously. I lived with that for 4 years making numerous calls to customer service with no resolution. Vonage had half convinced me the problem was on my end even though speed tests came back with excellent results. I am having none of those problems with Ooma, what a pleasure it is to be able to talk without hearing everything I say 1 second later..

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: Echo and Delay

Post by lbmofo » Thu May 05, 2011 9:31 pm

Welcome to Ooma lynneblack. Enjoy!
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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nn5i
Posts: 554
Joined: Fri Jun 11, 2010 2:02 pm
Location: Portland, OR

Re: Echo and Delay

Post by nn5i » Sun May 08, 2011 4:52 am

vicw wrote:I guess the guy/s who designed the my.ooma site are on a different wavelength than I am, or I am indeed just losing my mind.
These two possibilities are not mutually exclusive. I myself am proof of this.

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Echo and Delay

Post by thunderbird » Mon May 09, 2011 12:45 am

bump

SophieAV
Posts: 1
Joined: Wed May 18, 2011 7:39 am

Re: Echo and Delay

Post by SophieAV » Wed May 18, 2011 12:31 pm

Thank you Thunderbird!!! I ran the speed test and based on the result changed my Download and Upload Speed in QoS accordingly and the annoying Echo is now gone!!! Woot!!!

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