This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
- Posts: 90
- Joined: Thu Apr 07, 2011 11:37 am
tomcat wrote:In my.ooma.com under "Phone Numbers" click on your phone number on the right to change the setting. It is not dependent on your telo firmware so you should be able to access it.
Thanks, that worked. I guess the guy/s who designed the my.ooma site are on a different wavelength than I am, or I am indeed just losing my mind.
- Posts: 6
- Joined: Sun Apr 03, 2011 2:06 pm
my number was just ported to Ooma from Vonage and I am delighted with it. With Vonage I was plagued with echoing and the inability for two people to talk simultaneously. I lived with that for 4 years making numerous calls to customer service with no resolution. Vonage had half convinced me the problem was on my end even though speed tests came back with excellent results. I am having none of those problems with Ooma, what a pleasure it is to be able to talk without hearing everything I say 1 second later..
- Posts: 9337
- Joined: Sun Mar 14, 2010 7:37 pm
- Location: Greater Seattle
Welcome to Ooma lynneblack. Enjoy!
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!
- Posts: 554
- Joined: Fri Jun 11, 2010 2:02 pm
- Location: Portland, OR
vicw wrote:I guess the guy/s who designed the my.ooma site are on a different wavelength than I am, or I am indeed just losing my mind.
These two possibilities are not mutually exclusive. I myself am proof of this.
- Posts: 1
- Joined: Wed May 18, 2011 7:39 am
Thank you Thunderbird!!! I ran the speed test and based on the result changed my Download and Upload Speed in QoS accordingly and the annoying Echo is now gone!!! Woot!!!