This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
- Posts: 23
- Joined: Sat Jan 22, 2011 12:01 am
- Location: Eagle Mountain, Utah
This is kind of hard to explain, an I might have not put it in the most appropriate section. I attempted to search for this topic already but couldn't find it; please accept my appologies if someone already brought it up.
Sometimes after I hang up on a call, my phone will ring a second or two later. The CID is blank an when I answer no one is there. It's almost like the call hasn't completely disconnected yet. This happens regardless of whether the initial call was placed by me, or received by me.
Any idea why it would do this? Any way to stop it from happening? Is his possibly a known glitch that is already being worked on?
It's not a huge problem; more of an annoyance than anything. Thanks for any help!
Customer Since: 01/21/2011
Service: Premier since 01/21/2011
Verizon Port: 01/22/2011- 02/07/2011
Internet: Rapidwave 10Mbps/2Mbps
Phone: Uniden DECT 2188-3
- Posts: 6388
- Joined: Mon Nov 08, 2010 4:41 pm
Seems like I read that this has to do with the phone that you are using. Try a different phone and test.
- Posts: 576
- Joined: Sat Jan 22, 2011 11:19 am
I have had this happen 3 times out of hundreds of calls; same exact symptoms. In each case I was testing OOMA by quickly calling one time after the other, usually to the same phone to see if configuration changes that I made worked. I have never had it happen after a small duration of time between calls though.
Customer Since: 12/2010
Telecom Equipment: 1 Telo, 1 Handset, (4) Dect 6 Uniden DECT1580-4WXTPT
IN THE MONEY: 09/2011
Poor Legacy Carrier: Frontier