Delay...I think I tried everything...help?

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mitchel
Posts: 26
Joined: Thu Jan 27, 2011 8:33 am

Delay...I think I tried everything...help?

Post by mitchel » Wed Feb 16, 2011 7:50 am

This half a second or so delay is very irritating...this is what I have so far:

1: The current setup is: Comcast Cable Modem >> Ooma Telo >> Router

2: Internet Speed:
Download: 9.84 Megabits/Second
Upload: 3.53 Megabits/Second
Jitter: 3ms
Packet Loss:0%

3: Ooma QOS: Upstream = 3575 kbps / Downstream = 1481kbps

4: Reset the power on all of the devices.

5: Replaced the phone cord and network cables.

6: Tried switching the phones also, a different wireless and even a non-wireless one I had laying around.


Any other adivce?

Thanks,

Mitch

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lbmofo
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Location: Greater Seattle
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Re: Delay...I think I tried everything...help?

Post by lbmofo » Wed Feb 16, 2011 8:18 am

I'd disable QoS downstream by setting it to 0. For upstream, set it to 80% of average measured upstream speed.

What is your measured delay? 500ms isn't bad. Cell phones have about the same if not more.

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mitchel
Posts: 26
Joined: Thu Jan 27, 2011 8:33 am

Re: Delay...I think I tried everything...help?

Post by mitchel » Wed Feb 16, 2011 8:42 am

lbmofo wrote:I'd disable QoS downstream by setting it to 0. For upstream, set it to 80% of average measured upstream speed.
What is your measured delay? 500ms isn't bad. Cell phones have about the same if not more.
viewtopic.php?f=4&t=9569&start=110#p69203
I tried setting QoS downstream to 0 and upstream to 80% and it did not help.

As far as measuring the delay, is there a service to test that? I was calling the number and just making a clicking noise and it took .5 - 1 second to return.

Thanks.

Mitch


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