Interesting note... I hear the same interference/buzz on my computer speakers. Tried unplugging various "parts" of my computer set-up (monitor, speakers)... to see if any made a difference. Then I listened to the computer speakers and unplugged the telo. The rolling interference stopped then (although I did hear a steady hum, like when speakers are turned up too loud). When I plugged the telo back in, AFTER it completely booted up the rolling interference was right back. Leads me to think it's a definite problem with the telo or telo's plug/transformer as others have said.
Anything I can do???? I am willing to return the telo and purchase a Hub, if need be. We don't need all the fancy features of the Telo, just bought it because it was available at a local Best Buy and would have had to order a Hub. Does the Hub have this buzzing problem at all?? We really want to make this work. I have 3 more weeks to "fiddle" with this before I have to return to Best Buy if it's not resolved. HELP??
As with the internet not working, everytime you plug something different into the cable modem, you need to power cycle the modem. As with speaker making louder buzz when closer to the Telo...your Telo is powered on or off?dnj wrote:Sorry, I'm really confused now - I unplugged telo and our router and just plugged cable modem directly into computer.... then had no internet (but still had the buzz on the computer speakers). When I move the speakers around the volume of the buzz changes - the buzz is VERY loud when the speaker is next to the telo unit - decreases when moved further away. I haven't noticed a difference in the volume of the buzz with the phones, though...
I unplugged and removed the speakers to see if they were the actual cause of noise, but the noise was still on the ooma phone when I did that.
If you don't hear "noise" in your computer's speakers when your computer is connected dirctly to your modem, you Ooma device is probably defective.
You should probably take it back to where ever you purchased the Ooma device and exchange the Ooma device.
Or call customer service and get an exchange:
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
If you hear "noise" when your computer is connected directly to your modem, with the Ooma device completly disconnected, your modem may be defective.