Weird... HELP!!!

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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franklasvegas
Posts: 58
Joined: Fri Oct 02, 2009 7:39 pm

Weird... HELP!!!

Post by franklasvegas » Wed Dec 08, 2010 7:58 pm

OK. This just started few weeks ago...

If I call someone they tell me that everything they say they hear coming back at them. My side is fine.

If they call me back - all is fine on both ends.

Cable Modem to Router and OOMA into router as I believe something is wrong with the pass-thru on the OOMA (whole other story too complicated for this thread).

BTW nothing has changed on my QOS settings, etc.

Anyone experienced this echo-ing?

Thanks!

Frank
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Frank
Scottsdale, AZ
Ooma Customer since August, 2009
Lifetime Premier Service
Ooma Telo

murphy
Posts: 7208
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Weird... HELP!!!

Post by murphy » Thu Dec 09, 2010 5:13 am

Do you have fax mode enabled on the Telo?
Fax mode turns off echo cancellation.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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