Red Flashing Light on a Unique Setup

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IrishHawk01
Posts: 1
Joined: Wed Nov 10, 2010 3:13 am

Red Flashing Light on a Unique Setup

Post by IrishHawk01 » Wed Nov 10, 2010 3:19 am

I have a central panel that was installed in my house when it was built 2 years ago. Within that panel there is a 8x4 Telecom switch where my cable modem and wireless router is centrally connected. This central connection provides live data ports through almost every room in the house. This is located on the first floor. My office is located on the third floor of the house and for me to connect to the internet I simply take a CAT5 cable and plug it into the live data port and plug the other end into my computer.

As such, I would like to setup the ooma in this office. I have the data port on the wall plugged into the "To Internet" port on the ooma and I have the home network plugged into the computer. It has been flashing red for about 9 hours now and I do not have a connection on my computer. The "To Internet" button on the back is a solid green with an occasional quick flash of amber.

Thoughts? Thanks in advance.

murphy
Posts: 7166
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Red Flashing Light on a Unique Setup

Post by murphy » Wed Nov 10, 2010 3:57 am

Connect to http://setup.ooma.com or http://172.27.35.1
Go to the Status page and see if your router has issued an IP address to the Ooma box. It's the Modem line.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

tommies
Posts: 862
Joined: Sun Mar 01, 2009 8:10 pm
Location: Atlanta

Re: Red Flashing Light on a Unique Setup

Post by tommies » Wed Nov 10, 2010 4:47 am

Is the data port lived?

I'm not sure about your central setup. Are all data ports always connected, or it requires to plug in?
tommies

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