What happens if I can't get my DSL to "dry loop"?

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catie513
Posts: 1
Joined: Mon Nov 08, 2010 7:30 am

What happens if I can't get my DSL to "dry loop"?

Post by catie513 » Mon Nov 08, 2010 7:35 am

I currently use AT&T for my phone and DSL. I called to try to get my DSL on a "dry loop", but it may involve a trip out by a technician. I'm sort of anxious to get my number ported. I know that if the DSL isn't on a dry loop, that I'll likely lose my internet connection. We're going to upgrade it from the DSL anyway after the number is ported. Any other consequences? Will the Ooma still work?

Thanks

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DTMF
Posts: 285
Joined: Sat Jan 23, 2010 5:55 pm

Re: What happens if I can't get my DSL to "dry loop"?

Post by DTMF » Mon Nov 08, 2010 8:05 am

When AT&T cancels both your Internet and phone service after your port goes through, your Ooma device won't work because it needs the Internet to connect to the Ooma network.

If you're switching to cable modem service or some other DSL alternative, get that connection working BEFORE you port your number away from DSL. Then you can connect Ooma to the new provider and not worry about if/when the DSL will go away.
Ooma customer since November 2009.
Formerly employed at another VoIP company.
My opinions are my own.

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