Dear Ooma,
I have read the instructions here. I have called customer service. I have purchased many telo and telo handsets for family and friends.
However, recently, I wanted to reset the handset to a new tele device. No matter how I try to reset the tele handset, it will not register or autoregister or ask for a pin code.
I have done the *#*#191 on the tele device. I have power off. I have verified that the antennae light is blinking. But all I get is the searching on the handset. Left soft key + 0 does not work. Off first, then left+0, still nothing works.
When I try to set a new tele handset, I have no problems. Its reseting it to pair with another tele set that I have problems with. Its as if it wants to search the previous tele device.
Can someone please help? I have tried calling, but no success with the phillipino call center. :^(
I have read the instructions here. I have called customer service. I have purchased many telo and telo handsets for family and friends.
However, recently, I wanted to reset the handset to a new tele device. No matter how I try to reset the tele handset, it will not register or autoregister or ask for a pin code.
I have done the *#*#191 on the tele device. I have power off. I have verified that the antennae light is blinking. But all I get is the searching on the handset. Left soft key + 0 does not work. Off first, then left+0, still nothing works.
When I try to set a new tele handset, I have no problems. Its reseting it to pair with another tele set that I have problems with. Its as if it wants to search the previous tele device.
Can someone please help? I have tried calling, but no success with the phillipino call center. :^(