Error During Processing Of Request [null]?

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AzJazz
Posts: 57
Joined: Sun May 23, 2010 8:17 pm

Error During Processing Of Request [null]?

Post by AzJazz » Mon Sep 27, 2010 9:07 pm

I have a ooma Premier with a Personal Number.

I am trying to change two Personal Number settings:

  • (1) The ring pattern, and
    (2) The Caller ID text


When I try to change the ring pattern, I see a red pop-up error window that states: "Error During Processing Of Request [null]"
I haven't found any ring pattern settings that I can change to.

I haven't had any luck figuring out how to change the Caller ID.

Can anyone help?

Thanks,

AzJazz

murphy
Posts: 7240
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Error During Processing Of Request [null]?

Post by murphy » Tue Sep 28, 2010 1:42 am

You can't change the caller iD unless you call customer support and pay to have it changed.
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Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

AzJazz
Posts: 57
Joined: Sun May 23, 2010 8:17 pm

Re: Error During Processing Of Request [null]?

Post by AzJazz » Sun Oct 03, 2010 11:43 am

This error turned out to be some sort of corruption in the database, and required Tech Support to fix.

It's working fine now.

The caller ID issue can only be fixed through Customer Support, and I would be charged for the change.

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