I just installed my Ooma Telo today, got it all set up and was able to get a dial tone and make a call and used the automated voicemail setup to set a greeting, but when I tried to call my new Ooma number with my cell phone I get a message saying " 'm sorry, but the person you called has a voicemail box that is not been set up yet.' It does not ring at my house at all. Also I the Send-to-Voicemail button is lit up solid blue, but when I hold it down for 3 secs it goes to solid red and never goes off. I also tried to toggle the Screen Calls feature and the Do Not Distrub on and off, but still no change... anyone got any help...
Hello,
It looks like Do not disturb is still enabled. Try pressing & holding the envelope button longer than 3 seconds. Because it is touchscreen, please make sure you press directly on top of the button.