Phone doesn't ring and calls go straight to voicemail

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whitesox33
Posts: 26
Joined: Wed Mar 31, 2010 4:02 pm

Phone doesn't ring and calls go straight to voicemail

Post by whitesox33 » Wed Sep 08, 2010 12:58 pm

I've had two numbers that were successfully ported 2 weeks ago. However, I never set up the ooma greeting messages. When people called my number, my phone would ring and messages would be saved on my old answering machine. However, today when I set up my greeting with ooma, all incoming calls go straight to voicemail and the phone doesn't ring. Ideas? There are also no red lights showing, just blue. :)

whitesox33
Posts: 26
Joined: Wed Mar 31, 2010 4:02 pm

Re: Phone doesn't ring and calls go straight to voicemail

Post by whitesox33 » Wed Sep 08, 2010 1:03 pm

WOW . I feel like a moron. Apparently if you use the other phone attached to the ooma system it doesn't work. My bad...

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