Red Blinking Logo - Service is Inoperable

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shutterman
Posts: 2
Joined: Thu Aug 19, 2010 5:47 pm

Red Blinking Logo - Service is Inoperable

Post by shutterman » Thu Aug 19, 2010 5:52 pm

I think the "to internet" port of my Ooma telo is faulty. I power-cycled both the Ooma and my AT&T Uverse router, and all I get is a blinking red light.

Please advise!

shutterman
Posts: 2
Joined: Thu Aug 19, 2010 5:47 pm

Re: Red Blinking Logo - Service is Inoperable

Post by shutterman » Thu Aug 19, 2010 10:34 pm

Update: I diagnosed the problem myself. The ethernet ribbon cable provided by Ooma was faulty. I robbed a cable from one of my other computers, and I now have service. The dial tone sounds really weird, but perhaps that is the way it is supposed to sound.
I would like to get a replacement cable from Ooma though!

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: Red Blinking Logo - Service is Inoperable

Post by southsound » Fri Aug 20, 2010 4:22 pm

shutterman wrote:I would like to get a replacement cable from Ooma though!
And I'll bet that they would love to send you one. Give them a call at 888 711-6662 and tell them what you have discovered - including that a new cable fixed your system. They should be more than happy to send a new cable to replace the defective one.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

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