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#62673 by shutterman
Thu Aug 19, 2010 10:34 pm
Update: I diagnosed the problem myself. The ethernet ribbon cable provided by Ooma was faulty. I robbed a cable from one of my other computers, and I now have service. The dial tone sounds really weird, but perhaps that is the way it is supposed to sound.
I would like to get a replacement cable from Ooma though!
#62728 by southsound
Fri Aug 20, 2010 4:22 pm
shutterman wrote:I would like to get a replacement cable from Ooma though!

And I'll bet that they would love to send you one. Give them a call at 888 711-6662 and tell them what you have discovered - including that a new cable fixed your system. They should be more than happy to send a new cable to replace the defective one.

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