Ooma Set-up Fast Busy

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lagunarb
Posts: 2
Joined: Sat Aug 14, 2010 5:54 pm

Ooma Set-up Fast Busy

Post by lagunarb » Sat Aug 14, 2010 5:58 pm

I set up my Oooma and after 2 hours of a blinking red logo all I got was a fast busy, despite lots of nice messages from Oooma saying I am ready to go

Rebooted my modem, hub, and Telo and no joy...same thing after an hour

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highq
Posts: 421
Joined: Fri Dec 25, 2009 10:11 am
Location: New York, NY

Re: Ooma Set-up Fast Busy

Post by highq » Sun Aug 15, 2010 7:55 am

lagunarb wrote:I set up my Oooma and after 2 hours of a blinking red logo all I got was a fast busy, despite lots of nice messages from Oooma saying I am ready to go

Rebooted my modem, hub, and Telo and no joy...same thing after an hour
Welcome to this Ooma Forum, which is frequented by many folk who are willing and able to help you; but since your report is so skimpy, and since most of us are cursed with cracked crystal balls, it's pretty difficult to even begin to guess what could be wrong. ;)

Please start by describing how your various devices are connected.

lagunarb
Posts: 2
Joined: Sat Aug 14, 2010 5:54 pm

Re: Ooma Set-up Fast Busy

Post by lagunarb » Sun Aug 15, 2010 11:02 am

I am guessing I have a defective box

Telo connected to Linksys cable modem and then telo out to Linksys hub. In this configuration the Internet was down. Then went from cable modeminto hub and then into telo. Under this configuration telo still down but Internet back up

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Ooma Set-up Fast Busy

Post by WayneDsr » Sun Aug 15, 2010 5:06 pm

Every time you switch things around the cable modem needs to be rebooted.
Unplug the modem, ooma and the router. Plug the cable modem in and let it connect.
Plug in ooma, then the router. The cable modem should "see" ooma now.

Wayne
ooma customer since January 2009
ooma hardware: core (hub/scout) and Telo
Lifetime Premier Member

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