Need extra help installing your Ooma Hub or Telo system? Let us know.
#61701 by MPDano
Sat Aug 07, 2010 9:06 am
My Envelope Icon on my Telo is lit up bright in Orange (not blinking). What does this mean? I tried to tap it but it does nothing. I don't remember it being lit up like this. Or is this just normal?
#61703 by lbmofo
Sat Aug 07, 2010 9:22 am
southsound wrote:
Mad_Scientist wrote:I am having a similar problem. I have had my ooma for over a year and have had no problems until recently. Now, all incoming call go directly to VM on both lines. I guess I will be calling customer support in the morning.

Have you checked to see if the little envelope is illuminated? If so, the ooma system is in Do Not Disturb. Hold the button down for about 3-5 seconds and it will toggle off. Let us know if this fixed the issue.
#61705 by MPDano
Sat Aug 07, 2010 10:54 am
Yup, that was it. My 2 year old likes to push buttons all over the house, so I am sure this is what he did. What does Do not Disturb do?
#61706 by kdmc69
Sat Aug 07, 2010 11:08 am
MPDano wrote:Yup, that was it. My 2 year old likes to push buttons all over the house, so I am sure this is what he did. What does Do not Disturb do?


Sends all calls to voice mail.

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