Envelope Icon on Telo?

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MPDano
Posts: 21
Joined: Mon Mar 01, 2010 7:10 pm

Envelope Icon on Telo?

Post by MPDano » Sat Aug 07, 2010 9:06 am

My Envelope Icon on my Telo is lit up bright in Orange (not blinking). What does this mean? I tried to tap it but it does nothing. I don't remember it being lit up like this. Or is this just normal?
Leo Dano
Ooma User since March 2010

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Envelope Icon on Telo?

Post by lbmofo » Sat Aug 07, 2010 9:22 am

southsound wrote:
Mad_Scientist wrote:I am having a similar problem. I have had my ooma for over a year and have had no problems until recently. Now, all incoming call go directly to VM on both lines. I guess I will be calling customer support in the morning.
Have you checked to see if the little envelope is illuminated? If so, the ooma system is in Do Not Disturb. Hold the button down for about 3-5 seconds and it will toggle off. Let us know if this fixed the issue.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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MPDano
Posts: 21
Joined: Mon Mar 01, 2010 7:10 pm

Re: Envelope Icon on Telo?

Post by MPDano » Sat Aug 07, 2010 10:54 am

Yup, that was it. My 2 year old likes to push buttons all over the house, so I am sure this is what he did. What does Do not Disturb do?
Leo Dano
Ooma User since March 2010

kdmc69
Posts: 502
Joined: Wed Aug 27, 2008 1:15 pm
Location: Raleigh, NC

Re: Envelope Icon on Telo?

Post by kdmc69 » Sat Aug 07, 2010 11:08 am

MPDano wrote:Yup, that was it. My 2 year old likes to push buttons all over the house, so I am sure this is what he did. What does Do not Disturb do?
Sends all calls to voice mail.
Ooma Customer Since: August 2008
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2

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