Hello,
My port completed yesterday. My land line has been cancelled, and my original landline and DSL cable has been disconnected. I am actually using a new DSL line that has never had a landline associated with it. I had to swap the incoming line to a new terminal post in the box (per the AT&T tech that added the dry loop DSL line)
Anyway, the Ooma device is working well, and the DSL internet is fine. I would like to use the Ooma device to distribute a dialtone through my original wall jacks. However, my original telephone handsets have a dialtone. If I try to dial out on them, I get a message that says "were sorry, your call cannot be completed as dialed" so I believe that the landline is in fact dead.
I went to the box outside, and unplugged the jacks. If I unplug the original DSL jack, nothing happens, which makes sense, that line is dead, and the wire relocated to the new jack. If I unplug the other jack, the DSL line goes dead. Also makes sense, that is how the signal is sent into the house.
So my question is, what to I need to do to kill the dialtone to the original jacks so I can distribute the signal through the Ooma?
In the location where my Ooma device is, there are two wall jacks side by side. Should I disconnect the original phone line at the the other box located outside (the box that has network, NIC, etc. in it) and then just plug the Ooma into the other jack in the house?
Thank you in advance for your input.
My port completed yesterday. My land line has been cancelled, and my original landline and DSL cable has been disconnected. I am actually using a new DSL line that has never had a landline associated with it. I had to swap the incoming line to a new terminal post in the box (per the AT&T tech that added the dry loop DSL line)
Anyway, the Ooma device is working well, and the DSL internet is fine. I would like to use the Ooma device to distribute a dialtone through my original wall jacks. However, my original telephone handsets have a dialtone. If I try to dial out on them, I get a message that says "were sorry, your call cannot be completed as dialed" so I believe that the landline is in fact dead.
I went to the box outside, and unplugged the jacks. If I unplug the original DSL jack, nothing happens, which makes sense, that line is dead, and the wire relocated to the new jack. If I unplug the other jack, the DSL line goes dead. Also makes sense, that is how the signal is sent into the house.
So my question is, what to I need to do to kill the dialtone to the original jacks so I can distribute the signal through the Ooma?
In the location where my Ooma device is, there are two wall jacks side by side. Should I disconnect the original phone line at the the other box located outside (the box that has network, NIC, etc. in it) and then just plug the Ooma into the other jack in the house?
Thank you in advance for your input.