I'd like each line to operate separtely (ie: be talking to mom on my home phone on my left ear while also talking to a client in my right ear). I have a Uniden cordless phone which I was planning to just plug into the "phone" or "wall" port in back of the Telo and was hoping that I would be "good to go". OH....I was also hoping to use a splitter on the "phone" or "wall" port to use my fax machine too. OH#2 - does anyone know where the setting is to identify my business name when I call a client? I'm hearing "I didn't pick up your call becasue it did not come thru with an ID". Thanks so much - Marie.
The only way to talk on two lines at the same time with a Telo is to have at least one Telo handset.
Instant second line allows two calls at the same time on the same phone number but you must have a Telo handset to do that.
You need Premier to have two phone numbers so you will have instant second line available whether or not you use it.
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
The "Phone" port is where you would connect your Uniden phone to take care of one of the lines.
Currently, your account shows a single ported number & you have premier trial active. You can port a 2nd number or choose a 2nd number.
To separate the lines, you would need to add a 2nd number & assign it to the telo handset:
Line 1 - Uniden phone - phone number - 650-XXX-1111
Line 2 - Telo handset - phone number - 650-xxx-2222
Anyone who calls you on 650-XXX-1111, would only ring the Uniden phone
Anyone who calls you on 650-XXX-2222, would only ring the telo handset
You can log into your My Ooma account to port a number or find a 2nd Ooma number.
To change the caller id name to a business name, you would need to contact our support folks. There is a $19.99 fee.
So, chronologically, I need to start the port of my home number from Vonage, when complete: add my home number to the Telo handset and finally, plug my Uniden handset into the phone port. Have I got it straight?
One final question (I think!) - how do I actually add the home number to the handset when I'm ready? Is it a menu choice on the handset itself or is it done thru "My Account"? Thanks again for your help, I really appreciate it!