Problem with my scout!

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KINGCHUCK1971
Posts: 1
Joined: Mon Jul 14, 2008 6:18 am

Problem with my scout!

Post by KINGCHUCK1971 » Mon Jul 14, 2008 6:37 am

I'm not doing to well installing my scout. It has five red lit buttons which include the rew, stop, play, fast forward, and the ooma tab. I've installed my hub successfully. I also followed the instructions for the scout to the tee. I've even tried different phone jacks in my apartment.

BigTV

Re: Problem with my scout!

Post by BigTV » Mon Jul 14, 2008 8:54 am

Hello KINGCHUCK1971,

Looks like you have DSL, do you have a DSL filter on the HUB or Scout wall port?

If so please remove them, since the ooma devices have built-in filters.

if the problems persist please call our support line,
1.888.711.6662

Thank you

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