If your modem is off line, nothing is going to work until that is fixed.
The line in setup that the phone is disconnected is normal. It means that you don't have a standard and active land line connected to the wall port. That would only be done if you had integrated a land line with the Telo.
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Yeah, I came to the conclusion last night that I wasn't going to get anywhere without calling the cable guy out. He came out today and not only did he find that the modem needed to be replaced, but also that signal amplifier was not playing nice with the wiring of my RV (I live full time in an RV but don't travel--yeah I know it sounds odd. Long story...). We got rid of the amplifier altogether and now I am able to get online and have a dial tone with the new modem. My next stop is to propagate dial tone into my bedroom and also install the nifty little blue tooth USB thingie that came as part of the upgrade package I ordered.
Don't you think your problem is different enough and important enough to start your own thread instead tagging on to one that has totally different issues?nathanram wrote:I am unable to make U.S. long distance calls and International calls, as I get a busy tone after dialing the 10-digit # for the calls within U.S. and a busy tone as soon as I dial 011 while making the international calls. Does anyone have this issue?
When you do repost, you might want to give us some information like, is your unit the hub (white) or the Telo (black). Did you get a new ooma number or are you using "landline integration?" Do you have cable or DSL? You mentioned 10-digit calling - did you set this up in my.ooma.com? It will be under Preferences/System. As far as the International calls, do you have a prepaid balance? Has the system ever worked properly?
By the way - the only thing worse than hijacking a thread is to post MULTIPLE POSTS of the same thing on several hijacked threads. Please don't double post!
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.