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#59512 by borgstrom
Thu Jul 08, 2010 6:01 pm
I just purchased a 1 year Premier package with free number porting.

I'm expecting that somebody from Ooma will need to know my existing home number and service provider, but so far I haven't been asked for or provided this information.

Given that it takes 3-4 weeks to finish the process, I'd like to get the process started ASAP.

When should I expect Ooma to collect this information from me?
#59513 by zmcmahan
Thu Jul 08, 2010 6:07 pm
You have to initiate the process by going to the Number Porting Section under the Add-Ons area of My Ooma. You can then follow the progress under "Porting Status" in the Account Section.

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