All outgoing calls get a busy signal the minute I dial a number, but I receive incoming calls no problem. When I lift the receiver, I get the nice Ooma dial tone, but the minute I dial any number number (1, 2, 3, whatever...), the line goes busy.
The initial Telo setup worked fine. I got all the good blue lights after watching it blink red for a while. I've also rebooted the Telo a couple more times, and rebooted the router and modem to see if that would fix it, but no.
Here's my setup:
Telo is connected between the modem and the router (the "recommended" setup 2A). The modem is a Comcast cable modem, and the router is a Netgear wireless. My wireless internet works fine even when I get the outgoing busy signal. The phone is a basic Polycom wire phone (it is not cordless, so no wireless signal interference to worry about there).
To check on the direct setup options, I also tried plugging my laptop directly into the router (behind the modem and the Telo) with an ethernet cable, and I was able to access the setup.ooma.com page, and I was also able to get onto the internet through the ethernet cable...so everything internet-wise seems to be working correctly.
Any suggestions appreciated!
I made the change on My Ooma settings to select 10-digit dialing, as you describe. A few minutes later, the phone worked! No more busy signal!
For kicks, I went back to My Ooma and turned off 10-digit dialing, and the phone still works! Weird. However, I had also called Ooma Support the day before, and they had submitted an escalated repair ticket...so it's hard to know what really fixed the problem. Maybe it all happened simultaneously.