Need extra help installing your Ooma Hub or Telo system? Let us know.
#53568 by Eugene_S
Wed Apr 21, 2010 11:37 pm
I am in Thailand, I have a TOT DSL Account

My DSL Modem is a TP-Link TD-8817

I successfully connected a Mac Mini to it with no issues what so ever. I tried the same with the OOMA hub and failed miserably Tech support referred Me to after 5 emails over three days. Seems they are the engineers. I have yet to hear from them.

I next successfully configured a Linksys router to it, how ever each time I log in via the linksys router I must connect to the DSL Modem; basically open a webpage at and login to the dsl modem only than do I have a connection to the internet.

Is there a way for the ooma hub to recognize that login id and password?

#53586 by Groundhound
Thu Apr 22, 2010 6:39 am
You could connect the Hub to the router after the router has logged in, or if your DSL is using PPPoE you could have the Hub do the login by configuring the setup>network page like this:

PPPoE setting.jpg
PPPoE setting.jpg (69.73 KiB) Viewed 1526 times
#53660 by Eugene_S
Thu Apr 22, 2010 9:31 pm
I am able to connect the Ooma Hub to My Linksys Router but as soon as I connect My panasonic DECT 6.0 Digital Phone model KX-TG9333T to the Ooma phone and try to get a line the Ooma hub cycles through and I am unable to use it.

I will try to get another phone and see if I can work with it.

I am still unable to connect the Ooma Hub directly to My DSL Modem.

Any ideas or tips are appreciated.


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