Need extra help installing your Ooma Hub or Telo system? Let us know.
#53551 by 7733043350
Wed Apr 21, 2010 8:04 pm
JUST INSTALLED OOMA HUB CHOSE TO PORT MY # AND OPTED FOR TEMP NO.
RED LIGHT CONSTANTLY FLASHING REBOOTED MODEM THEN ROUTER THEN HUB SAME PROBLEM
HELP ANYONE?
#53554 by frenchcamp49er
Wed Apr 21, 2010 8:14 pm
Try to install after the modem and see if it works. Another known problem is you might have entered the Mac Address wrong.
#53557 by 7733043350
Wed Apr 21, 2010 8:26 pm
frenchcamp49er wrote:Try to install after the modem and see if it works. Another known problem is you might have entered the Mac Address wrong.

THANKS
I enterd the 6 digit MAC ADDRESS?
#53569 by amoney
Wed Apr 21, 2010 11:38 pm
One thing to check is connect your computer to the HOME port of the Telo, open setup.ooma.com, ccheck NETWORK, select use built in MAC address. Reconnect everything. This sometimes causes issues.
#53777 by Soundjudgment
Sat Apr 24, 2010 10:54 am
7733043350 wrote:
frenchcamp49er wrote:Try to install after the modem and see if it works. Another known problem is you might have entered the Mac Address wrong.

THANKS
I enterd the 6 digit MAC ADDRESS?


A MAC address is 12 digits.

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