Before ordering my new Telo unit, I talked to Ooma Sales and asked if I could get a phone number and prefix in my local area. They indicated if none were available when I signed up, to take any other number and then call them and put in a request for the number in my area. They felt I should have a proper number within 24 or 48 hours.
Shortly after I installed the new Telo, I put in the request and was issued a ticket number. I gave them the required Area Code and 20 different prefixes to choose from that would satisfy my needs.
Now, 3 days after the installation, and a couple of calls to Tech Sup, I still do not have a proper number, and I can't seem to get a definitive answer from the folks on the other end, as to IF a number will be assigned shortly or NOT.
The Telo unit seems to work just fine for outgoing calls, and I've tested it with a couple of incoming calls. I really hate to return the unit because I think it is a great product and service, but if I can't get a number (as promised) the unit will be worthless to me, since all of my local contacts would have to dial LD to reach me. Google Voice is not an option because I already tried that, and there is nothing available there either.
Anyone else have a problem getting a number assigned from their local area?
If it was assigned, how long did it take?
I wonder why Sales would tell me I could get a number, if they really cannot provide one? I guess I know the answer to that one.
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Shortly after I installed the new Telo, I put in the request and was issued a ticket number. I gave them the required Area Code and 20 different prefixes to choose from that would satisfy my needs.
Now, 3 days after the installation, and a couple of calls to Tech Sup, I still do not have a proper number, and I can't seem to get a definitive answer from the folks on the other end, as to IF a number will be assigned shortly or NOT.
The Telo unit seems to work just fine for outgoing calls, and I've tested it with a couple of incoming calls. I really hate to return the unit because I think it is a great product and service, but if I can't get a number (as promised) the unit will be worthless to me, since all of my local contacts would have to dial LD to reach me. Google Voice is not an option because I already tried that, and there is nothing available there either.
Anyone else have a problem getting a number assigned from their local area?
If it was assigned, how long did it take?
I wonder why Sales would tell me I could get a number, if they really cannot provide one? I guess I know the answer to that one.

New Ooma Telo user - hoping for the best, since I've already tried two of the worst... MJ and TK6000