Need extra help installing your Ooma Hub or Telo system? Let us know.
#48439 by ktinca
Wed Feb 24, 2010 10:35 pm
Hi,

I have a Ooma Hub that is only connected to cable Internet, no wall connection and direct connect from hub to phone.

When there is voice mail left on the system, the line 1 button is blinking and the right arrow (play) button is blinking. When I pick up the phone that is connected to the hub, I hear no dial tone, unless I hang up again then the line 1 light is off. I pick up the phone, and dial tone is there, normal again.

Is this normal?
#48455 by mthomtech
Thu Feb 25, 2010 12:42 am
No, that's not normal. Line 1 should turn off after the voicemail is left.

Try powering off the Hub and reconnect power to reboot to see if that helps.
#48495 by ktinca
Thu Feb 25, 2010 8:34 am
Hi,

I've powered it down & up.

I think the blinking means that it has not hung up. So when I pick up the attached phone, I have to hang up again.

I think this only occurs on my test call from Google Voice call which I pick up using Gizmo. i.e. I have GV call my Ooma number and GV connects me through my Gizmo number.

Ktinca
#48952 by ktinca
Sun Feb 28, 2010 1:08 pm
Calling directly works fine.

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